The only reason I gave the hotel 4 stars instead of 5, is their annoying policy, that you can not bring any food to the pool area, even if you bought it in the grocery store inside the hotel !! The menu in the bar of the pools are very small and limited. They have outdoor beautiful shows on the weekends, which is great! The hotel has few beautiful pools, which in some of them, the chairs are in the water, so you can sit and chill. Especially, if the hotel is kind of isolated, like this one. I guess if the hotel is open, and almost full capacity, the restaurants should be open too, while keeping social distance. I do not why, but unfortunately few of the restaurants in the hotel were closed. The customer service was very good, although it took a while to get some clean towels. They were checking all bags when you checked in, before entering the elevators, and I loved it. I guess they changed their rules, because they were very striked with wearing masks around the hotel, and keeping social distancing. I read few reviews here complaining about Covid 19 enforcement. It is a beautiful hotel, with a beautiful view. We are from LA, so it is about 10-15 min after you are passing Temecula, in the middle of nowhere.
It is a surprize we never came here, until last weekend.
We are traveling a lot, and likes hotels. Let me start by saying, it is our first time here.
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